| Autor institucional : | European Union |
| Autor/Autores: | European Partnership for the Wellbeing and Dignity of Older people |
| Fecha de publicación: | Noviembre de 2012 |
| Alcance geográfico: | Regional |
| Publicado en: | Bélgica |
| Descargar: | Descargar PDF |
| Resumen: | The quality framework contains: Background information, including an analysis, the vision and common values of the WeDO partnership; Quality principles and areas of action for the quality of services for older people in need of care and assistance ; the framework is made of quality principles inspired from the Social Protection Committee voluntary quality framework for social services""; Recommendations for implementation for different target groups and at different levels, with examples of quality development, control and labelling tools; A methodology that explains how to implement the principles and areas of action by developing a participatory approach in a quality improvement process. This methodology is inspired from the World Health Organisation improvement cycle of the Age-friendly Cities Program and is illustrated by examples of initiatives using the participatory method; A list of around 30 good practices from 12 different countries and EU-wide. |
